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At Curtain Hardware Shop (“we”, “us”, or “our”), we are committed to protecting your privacy while providing premium curtain hardware solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.curtaingearshop.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through our payment gateways)
  • Order history and preferences

Non-Personal Information

  • Browser type and version
  • IP address and general location data
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for curtain poles, finials, and accessories
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Send order confirmations and shipping notifications
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

  • Service Providers: With trusted third parties who assist in operations (payment processors, shipping carriers)
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement robust security measures to protect your information:

  • SSL encryption for all data transmissions
  • PCI-compliant payment processing
  • Secure servers with restricted access
  • Regular security audits

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze site traffic and improve performance
  • Provide personalized content where applicable

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers worldwide (excluding certain Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

Curtain Hardware Shop
82 Beechwood Ave
Londonderry, GB CH1V 8YC
Email: [email protected]